If the complete assembly starts to untwist and the inside jacket remains in sync with the outside jacket, then this would indicate that the hose may have been improperly rolled which causes a permanent crease and gives the impression of a twist. If this is the case, the problem may be rectified by simply rolling the hose very tightly on a mechanical hose winder while manipulating the crease into a flat profile with your fingers. After resting in this posistion for several days, the hose will assume its normal flat lay